October 23, 2022

Unnoticed by most visitors to the Henley.com.au website, there is portion of the site which is not accessible by the general public. This “Members” only section is called Henley’s Member Site and access arrangements will be forwarded on to you when you pay your initial deposit to Henley. Their email is displayed below

Dear Mr Scott,

Congratulations and welcome to Henley.

We are pleased to provide you with access to our Henley Member Site. This site will provide you with important information about your new home, including step-by-step explanation about the building process, your upcoming appointments and progress information on the construction of your home. We encourage you to familiarise yourself with the site and visit it regularly to keep informed about your new home.

To access the site, simply click on the link below or click on the Member Link on our website.
Henley Member Site

Initially, I was excited to gain access to the site and referred to it a number of times in the first 6 months, especially when I passed what I saw as a milestone, such as my Color Appointment. As time went on, I noticed that not much really changed. 

Sure, there’s some mildly useful info such as dates and times of important meetings, or home demolition checklists, but all of that info is regularly emailed to you by your CSA anyway. 

Admin

More recently, as I’ve entered the construction phase of the project, I expected to see regular updates to the various photo galleries featured on the site. As of the date of publication (a couple of weeks away from lock up stage) there is not a single photo of my site. Construction the most exciting phase of the project and it’s more than a little disappointing that Henley have not uploaded photos yet. 

All in all, I find the site a bit of a snooze fest. I can see they’ve spent a lot of money getting the site looking good but the reality is that most of it serves little purpose. Far better to spend the money in a more important area of the business – like quality control for their construction sites. 

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